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First-ever Flagship® check-in experience at DFW provides a more
personalized and seamless start to the travel journey, with a private
check-in environment, individual assistance and convenient access to
security screening.
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A brand-new Admirals Club® lounge in Terminal C will provide
customers with a welcoming retreat showcasing the latest enhancements to the
lounge experience, including premium food and beverage programs.
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A Provisions by Admirals Club℠ lounge in DFW's future Terminal F will
provide a grab-and-go experience in a streamlined, convenient setting.
FORT WORTH, Texas — American Airlines is expanding and enhancing its premium
customer experience at Dallas Fort Worth International Airport (DFW),
unveiling plans for a dedicated Flagship® check-in experience and
two new lounge spaces, all designed to make travel more effortless,
comfortable and tailored to each customer. The investments further strengthen
DFW as American’s largest hub and reflect a focus on delivering a world-class
premium journey.
Customers traveling through DFW can look forward to Flagship®
check-in in Terminal D, American’s largest Admirals Club® lounge in
the redesigned Terminal C and an on-the-go Provisions by Admirals Club℠ option
in the future Terminal F.
A more personalized arrival experience with Flagship check-in
Located near the D30 security checkpoint, American’s new Flagship®
check-in experience will open later this year and offer eligible customers a
dedicated, elevated arrival experience at DFW. The exclusive space will
feature a private check-in environment, individual assistance from American
team members and convenient access to security screening, allowing customers
to easily make their way from curb to gate. The experience builds on the
premium service offered through Flagship® check-in locations at
select American hubs around the world.
"We're investing in every stage of the premium travel journey at DFW,
beginning the moment customers arrive at the airport," said American’s Chief
Customer Officer Heather Garboden. "Our Flagship® check-in
experience offers a more tailored and streamlined start to the journey,
bringing together dedicated service, premium amenities and greater convenience
for our most loyal and premium customers."
A new lounge destination for premium travelers
Inspired by the warm hospitality and local character that define American's
newest lounges, the new Admirals Club® lounge in Terminal C will
provide customers with a welcoming retreat in the heart of DFW. Conveniently
located near the Terminal C Skylink station, the lounge will offer 37,000
square feet for customers to recharge and refuel before their flight. This new
space will be the largest Admirals Club® lounge in American’s
network.
Thoughtfully designed with a variety of seating options, premium amenities and
dedicated areas for work and relaxation, the lounge will serve as a modern
home away from home for travelers connecting through American's largest hub.
Customers visiting the new lounge will also enjoy many of the enhancements
recently introduced across American's Admirals Club® network,
including:
- Chef-inspired menu offerings
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Expanded all-day food selections, including an elevated selection of
charcuterie
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Premium beverage program featuring specialty cocktails, spirits, wines and
local favorites, alongside signature offerings such as Champagne Bollinger
and Lavazza coffee
These investments build on American's ongoing commitment to elevating the
lounge experience, giving customers more fresh, flavorful and high-quality
dining options throughout their journey. Together with its convenient location
and modern design, the new Admirals Club® lounge will offer a
distinctly premium experience that reflects the airline's continued investment
in customer comfort, hospitality and choice at DFW.
Provisions by Admirals Club space for travelers on the go
American Airlines will bring a Provisions by Admirals Club℠ lounge to DFW’s
future Terminal F, offering travelers a fast and convenient grab-and-go option
as part of the terminal’s initial phase.
The Provisions by Admirals Club℠ lounge will feature a curated selection of
fresh food, premium beverages and travel essentials in a streamlined setting
designed for customers who want high-quality options while on the move.
This space will serve as the first-phase lounge offering in Terminal F — and
the first of American’s suite of premium offerings planned for the new
terminal. American will share details about future phases as plans continue to
develop. Introducing a Provisions by Admirals Club℠ space in Terminal F
reflects American’s commitment to delivering more choice, convenience and
premium experiences throughout the customer journey.
Investing in American’s largest hub
DFW is the engine that powers American's global network, connecting more
customers and more checked bags every day than any other airport in the
airline's system. As American's hometown hub, DFW serves as the airline’s
largest operation, with more than 930 peak daily departures and more than 30%
of the airline's daily connecting customers and connecting checked bags,
giving it an outsized impact on the travel experience across the network.
“We’re making significant investments in the future of our largest hub at
DFW, with our customers at the heart of every decision,” said American’s
Senior Vice President of DFW Operations Jim Moses. “From major expansions to
transformative enhancements, we’re making travel through DFW even more
seamless, comfortable and convenient.”
American’s continued investments at DFW, including the
new 13-bank structure,
electronic boarding gates
and new route announcements, ensure the airport evolves alongside growing
demand for premium travel. From an enhanced arrival experience through
Flagship® check-in to new lounge offerings that provide greater
comfort, convenience and choice, these investments are designed to elevate the
journey for the millions of customers who begin, end or connect through
American's largest hub each year.
From booking to boarding and everything in between, American is elevating the
customer experience at every step.
Learn more and stay up to
date on new lounges coming to an airport near you. For the latest updates on
American’s investment at DFW, tune in to the
Forever Forward℠ at DFW podcast and video series.
About American Airlines Group (NASDAQ: AAL)
American
Airlines is a premium global airline connecting more of the U.S. to the world.
With roots tracing back to an air mail carrier in the Midwestern United States
in 1926, American now operates more than 6,000 daily flights to more than 350
destinations in more than 60 countries and serves more than 200 million
customers annually. Powered by a proud and talented team of 130,000 aviation
professionals, American’s team lives out the airline’s purpose of caring for
people on life’s journey every day.
The world’s largest airline proudly celebrates its centennial year in 2026,
reaching a milestone that reflects a century of innovation and the Forever
Forward℠ spirit that changed the industry and the world. American introduced
the first scheduled air cargo service, the first airport lounge and the first
airline loyalty program and continues to reinvent the customer experience
today. The airline is also a founding member of the oneworld
alliance, whose members serve more than 900 destinations around the globe.
Get the latest about American at
news.aa.com and
@AmericanAir.