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Ahead of Winter Storm Fern, American Airlines is proactively standing up its
operation to support customers and protect the reliability of our network.
Teams across the airline are closely tracking the storm’s path and taking
deliberate steps to provide customers with added flexibility, including issuing
a travel alert and waiving change fees for affected cities.
We’re repositioning aircraft, aligning crew resources and reinforcing staffing
at key airports while coordinating with our partners to help minimize
disruption and set the stage for a fast, safe recovery once conditions
improve.
We are also keeping customers informed as conditions evolve so they can make
the best decisions for their travel plans. Customers can reschedule their
travel quickly and easily on American’s mobile app, aa.com or by contacting Reservations at 800-433-7300 in the
United States or Canada. The safety of our customers and team members guides
every decision we make as we continue to monitor this storm and prepare our
operation accordingly.