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Press release year list
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December 15, 2022
American Airlines to Offer AAdvantage Members More Rewards, More Often, Before and Beyond Reaching Status
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December 8, 2022
AAdvantage Program Wins Best U.S. Airline Elite Status and Innovation Award: Loyalty in 2022 The Points Guy Editors’ Choice Awards
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November 29, 2022
Start Spreading the News: American Airlines and British Airways Co-Locate at Terminal 8 at John F. Kennedy International Airport, Bringing Customers a Seamless and Enhanced Experience
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October 24, 2022
A Modern Retailing Experience: American Airlines Signs New Agreements With All Three Major Global Distribution Systems
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September 20, 2022
A Private Premium Experience in the Sky: American Airlines Introduces New Flagship Suite® Seats
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September 19, 2022
American Airlines and Citi Celebrate 35 years of Partnership with Events, Promotions and Sweepstakes to Reward Customers’ Loyalty
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August 4, 2022
American Airlines Admirals Club Lounges Are About to Get Really Dreamy
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June 22, 2022
American Airlines Launches Mobile ID With TSA PreCheck®
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May 18, 2022
American Airlines and Microsoft Partnership Takes Flight to Create a Smoother Travel Experience for Customers and Better Technology Tools for Team Members
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May 17, 2022
American Airlines Customers Enjoy More Convenient Travel Thanks to Mobile App
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May 17, 2022
American Airlines and GOL Loyalty Members Now Enjoy a More Seamless Experience With Enhanced Benefits on Both Airlines
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April 22, 2022
A Decade of Excellence: American Airlines AAdvantage Program Awarded Best Elite Program in the Americas at the 2022 Freddie Awards
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April 12, 2022
American Airlines and Expedia Group Offer Travelers More Choice via Scalable Direct NDC Connection
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April 5, 2022
Meet the Award-Winning Culinary Experts Changing the Way You Wine and Dine with American Airlines
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March 10, 2022
American Airlines Announces AAdvantage Leadership Team
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March 10, 2022
Coming Soon: More Seamless Experience for Connecting Customers at London’s Heathrow
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February 28, 2022
American Airlines Officially Launches Reimagined AAdvantage Loyalty Program, the Gateway to a World-Class Customer Experience
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February 23, 2022
Behind the Bite: Silver Spoon Desserts Fly High with American Airlines
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January 25, 2022
American Airlines and British Airways Unveil Exciting Plans for Enhancements to the World-Class Customer Experience at JFK’s Terminal 8
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