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Sustainability at American

Our goal is to build a resilient airline that will thrive forever. Our strategy focuses on protecting the safety of our team members and customers, attracting and developing the talent we need, providing our customers with a world-class travel experience and positioning American to compete in a low-carbon economy.

Download 2024 Sustainability Report

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Our sustainability strategy

Our sustainability strategy is focused on the issues that are most important to our company and our stakeholders. We continue to look to best practices within and outside our industry as we refine and strengthen our policies, practices and approach.

Message from our CEO

In American's 2024 Sustainability Report, CEO Robert Isom shares his point of view on how innovation, combined with effective collaboration across the public and private sectors, will be key to ushering in the next, more sustainable and lower-carbon era in aviation. He also discusses American’s pursuit of our sustainability goals and investment in our team members as integral to building a thriving and resilient company.

Read Robert Isom's message

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Environmental sustainability

While aviation continues to be one of the most difficult industries to decarbonize, we remain committed to making progress on our goals.

Operating safely

American is committed to making the safety of our customers and team members fundamental to every aspect of our operation. Operating each flight safely is everyone’s responsibility at American, and we foster a safety culture that empowers team members to “see something, say something, do something.”

Caring for our team members

With more than 145,000 team members worldwide, we recognize that our people are American’s most valuable asset and the driving force behind our success. They are dedicated to making every flight safe, every customer experience exceptional and each challenge one that we meet with resilience and innovation.

Serving our customers

American’s customers can travel to more than 350 destinations globally, and we work to create a world-class travel experience. From our focus on driving operational excellence to enhancing all aspects of the journey, we have made customer satisfaction a priority.