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In the latest episode of Forever Forward℠ at DFW, American’s Chief Commercial
Officer Nat Pieper discusses the importance of Dallas Fort Worth International
Airport (DFW) to American’s broader network and the investments the airline is
making to further strengthen its largest and most connected hub.
DFW — a connection machine — has an outsized impact on the rest of the
airline’s operation and on the journeys of the nearly 700,000 customers the
airline serves every day across its global network. More customers and more
bags travel and connect through DFW every day than any other airport in
American’s network — with more than 30% of all daily connecting customers and
daily connecting checked bags traveling through the airline’s hometown
airport.
Forever Forward℠ at DFW is American’s
new shortform video series
that takes viewers behind the scenes of the
multiyear modernization
across DFW. As American’s hometown airport and largest hub, DFW hosts more
passengers than any other airport in the airline’s network. American is
investing billions of dollars to modernize and strengthen its flagship hub,
delivering a much smoother experience for our customers and team members,
providing more certainty with their schedules and connections and improving
DFW’s resilience to handle severe weather and other disruptions.
Forever Forward℠ at DFW showcases the exciting updates customers will see over
the next several years and is part of American’s long-standing commitment to
Texas and the many communities in the airline’s network, bringing customers
along as milestones land.
Listen to the podcast:
Watch the video:
Explore more podcasts from American:
About American Airlines Group (NASDAQ: AAL)
American Airlines is a premium global airline connecting more of the U.S. to
the world. With roots tracing back to an air mail carrier in the Midwestern
United States in 1926, American now operates more than 6,000 daily flights to
more than 350 destinations in more than 60 countries and serves more than 200
million customers annually. Powered by a proud and talented team of 130,000
aviation professionals, American’s team lives out the airline’s purpose of
caring for people on life’s journey every day.
The world’s largest airline proudly celebrates its centennial year in 2026,
reaching a milestone that reflects a century of innovation and the Forever
ForwardSM spirit that changed the industry and the world. American
introduced the first scheduled air cargo service, the first airport lounge and
the first airline loyalty program and continues to reinvent the customer
experience today. The airline is also a founding member of the
oneworld alliance, whose members serve more than 900
destinations around the globe.
Get the latest about American at
news.aa.com and
@AmericanAir.