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06/23/2025

Tell Me Why: ‘Modernizing our digital customer experience' — Ganesh Jayaram

    Season 8, episode 2 of the Tell Me Why podcast is now available on YouTube and all major podcasting platforms.

In the latest episode of Tell Me Why, Chief Digital and Information Officer Ganesh Jayaram joins Chief Communications Officer Ron DeFeo to discuss the critical role IT plays in enhancing the operation and customer experience. From app redesigns to new technologies supporting operations and customer interactions, the team is working hard to deliver a seamless digital journey.

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