Upgrading our Clean Commitment

Tuesday, July 21, 2020, 9:00 AM

Alison Taylor, Chief Customer Officer for American Airlines, provides an update on how American Airlines is upgrading its Clean Commitment. In this video, Alison explains the airline’s efforts to seek accreditation for cleaning and disinfecting protocols. She also shares upcoming efforts to care for customer and team member safety and well-being through additional enhancements such as an evolving boarding process.