American Airlines News Recap

Holiday travel on American

Bookmark this page to stay up to date on how we’re relentlessly focused on running a safe and reliable operation. We're also providing customers with a world-class experience that's made better as an AAdvantage® member and even better with status.

Ready for the first snowflake: How American prepares for deicing season

Because every minute counts when it comes to getting an aircraft out on time, American’s specially trained deicing teams work to free aircraft of snow, ice or frost in an average of nine minutes.

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American's expert answers the top deicing questions

During the cold and snowy winter months, deicing becomes a critical part of American’s operation. You might be wondering how exactly the airline removes snow and ice from thousands of aircraft each winter.

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They’ve got your back: Meet American’s system customer service managers

Day and night, rain or shine, American's team of system customer service managers (SCSM) has a sharp focus on our customers, helping to ensure their journeys go smoothly.

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Tell Me Why podcast

Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.