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02/11/2020

An Update on Mainland China and Hong Kong Flying

Due to the reduction in demand, American Airlines has extended the suspension of flying to and from the mainland China and Hong Kong from our Dallas-Fort Worth (DFW) and Los Angeles (LAX) hubs.

  • Flights between DFW/LAX and the mainland China are suspended through April 24.
  • Flights between DFW and Hong Kong are suspended through April 23.
  • Flights between LAX and Hong Kong are suspended through April 24.

We will continue to evaluate this schedule and make any adjustments as necessary.

Frequently asked questions:

Which airports in mainland China does American serve?
American serves Shanghai Pudong Airport (PVG) and Beijing Capital International Airport (PEK) from our hubs at DFW and LAX. We also serve Hong Kong International Airport (HKG) from DFW and LAX. On average, there is one flight to each city per day from both DFW and LAX for a total of six flights.

When will American run a schedule change and inform customers who were booked on these flights?
On Feb. 16, American will run a formal schedule change, and customers who are booked on impacted flights will see their reservation updated on aa.com. Our teams will contact affected customers directly to accommodate their needs. Customers who booked through a travel agent will be contacted by their agency directly beginning Feb. 16, or customers can reach out to their travel agency.

My flight was canceled and I don’t want to rebook. Can I get a refund?
Yes. If a flight is canceled and a customer chooses to not be rebooked, they may request a full refund by visiting aa.com/refunds.

About American Airlines Group
American Airlines offers customers 6,800 daily flights to more than 365 destinations in 61 countries from its hubs in Charlotte, Chicago, Dallas-Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington, D.C. With a shared purpose of caring for people on life’s journey, American’s 130,000 global team members serve more than 200 million customers annually. Since 2013, American has invested more than $28 billion in its product and people and now flies the youngest fleet among U.S. network carriers, equipped with industry-leading high-speed Wi-Fi, lie-flat seats, and more inflight entertainment and access to power. American also has enhanced food and beverage options in the air and on the ground in its world-class Admirals Club and Flagship lounges. American was recently named a Five Star Global Airline by the Airline Passenger Experience Association and Airline of the Year by Air Transport World. American is a founding member of oneworld®, whose members serve 1,100 destinations in 180 countries and territories. Shares of American Airlines Group Inc. trade on Nasdaq under the ticker symbol AAL and the company’s stock is included in the S&P 500. Learn more about what’s happening at American by visiting news.aa.com and connect with American on Twitter @AmericanAir and at Facebook.com/AmericanAirlines.

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